Shipping policy

Shipping Policy

🚚 Delivery & Shipping

✅ FREE DELIVERY on ALL orders — UK & International

📦 Processing Time

• Orders processed & dispatched within 1–2 days — we work weekends too!

• Confirmation sent once dispatched

⏱️ Estimated Delivery Times

• UK, Europe, USA, Canada & Rest of World: 1–2 days from dispatch

• Only public holidays may affect dispatch

📋 International Info

• Customs & Import Duties: May apply at your country’s customs — buyer is responsible for these charges. We have no control over them and cannot predict costs.

• Tracking provided where available. Customs delays are outside our control.

⚠️ Important Notes

• Ensure your address is correct at checkout — we aren’t liable for items sent to incorrect addresses.

• If your order is over 5 days late, contact us so we can help.

• Damaged/missing items: message us within 48 hours of delivery with photos.